Terms of Use


This page explains the terms by which you may use this website and the Travelex International Payments services provided on or in connection with the Website (collectively the “Service”). The Service is provided by USForex. Such services may include but are not limited to the exchanging of funds denominated in one currency for funds denominated in another currency, as well as Spot Contracts (to be settled within 48 hours) and Forward Contracts (to be settled between 48 hours and 12 months). By accessing or using the Service, you signify that you have read, understood, and agree to be bound by these terms and to the collection and use of your information as set forth in the USForex Privacy Policy, whether or not you are a registered user of our Service. These terms apply to all visitors, users, and others who access the Service (“Users”). Additional terms and conditions may apply to certain aspects of the Services or certain service offerings provided by USForex.

1.            Owner of Website - Travelex owns the domain (“www.travelex.com”), however the subdomain (“www.internationalpayments.travelex.com”) has been licensed to USForex. The Travelex International Payments website (“Website”) is owned and operated by USForex Inc. (“USForex”). The Website consists of public areas ("Public Area") with unrestricted access and private areas ("Private Area") with restricted access. Any reference to the Website is intended to apply to both areas.

2.            The Website - The Public Area of the Website provides information about the mechanics of foreign exchange transactions and information about exchange rates. The Private Area allows you to book transactions, enter your nominated recipient bank account’s details and access information about your account online. You may also obtain some or all of the Services by telephone or email, in which case these terms and conditions will also apply to the extent that they are relevant. Any Services provided to you will be provided only pursuant to the USForex standard client agreement which you must agree to in addition to this agreement and prior to the provision of any such Services. In the event of any inconsistency between this Agreement and the relevant client agreement, the provisions of the client agreement will prevail.

3.            Access to Private Area with Username and Password - When you enter into a Client Agreement with us, you will be able to obtain a username and password with prescribed levels of authority in order to enable you and your authorized representatives to access the Private Area of the Website and use the Services. You accept these terms and conditions of use each time the Private Area is accessed by anybody using your username and password. USForex will not check the identity of the User every time the username and password are used. It is your responsibility to ensure the security of your username and password. USForex will be entitled to assume that anybody who uses the username and password has your full authority to do so and accepts no responsibility for misuse or unauthorized access unless you have notified USForex in accordance with this Agreement.

4.            Legitimate Use - You agree to use the Website only for legitimate purposes. You agree to access the Private Area only in accordance with the terms of any client agreement you enter into with USForex. You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated “scraping”; (ii) using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Service in a manner that sends more request messages to the USForex servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser; (iii) transmitting spam, chain letters, or other unsolicited email; (iv) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Service; (v) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure; (vi) uploading invalid data, viruses, worms, or other software agents through the Service; (vii) collecting or harvesting any personally identifiable information, including account names, from the Service; (viii) using the Service for any commercial solicitation purposes; (ix) impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraudulent activity, hiding or attempting to hide your identity; (x) interfering with the proper working of the Service; (xi) accessing any content on the Service through any technology or means other than those provided or authorized by the Service; or (xii) bypassing the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein.

5.            Ownership of the Service - The Service and all materials therein or transferred thereby, including all intellectual property rights related thereto, are the exclusive property of USForex or third parties from whom the material has been licensed. By accessing or using the Website, USForex grants you a limited, non-exclusive, non-transferable, freely revocable licence to view and otherwise access content provided through the Service, but you are not authorised to use such content or source code for any other purposes, including reverse engineering or copying that content or source code, unless otherwise specified. All other rights are reserved, and, except as outlined in this agreement or as otherwise permitted by the U.S. Copyright Act – Title 17 of the United States Code.  No part of the Website and associated material may be reproduced or published in any form or by any means, electronic or mechanical, including photocopying, recording, or by information storage or retrieval system, without the prior written permission of USForex. Except as explicitly provided herein, nothing in this Agreement shall be deemed to create a license in or under any such intellectual property rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any part of the Service.  Use of the Service for any purpose not expressly permitted by this Agreement is strictly prohibited. You may choose to or we may invite you to submit comments or ideas about the Service, including without limitation about how to improve the Service or our products (“Ideas”).  By submitting any Idea, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place USForex under any fiduciary or other obligation, and that we are free to use the Idea without any additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone.  You further acknowledge that, by acceptance of your submission, USForex does not waive any rights to use similar or related ideas previously known to USForex, or developed by its employees, or obtained from sources other than you. 

6.            Use of Information on the Website - The information, including any charts, graphs and models, ("Information") on this Website has been obtained from sources believed to be reliable and has been prepared in good faith and with reasonable care. However, USForex makes no warranty, express or implied, concerning the suitability, completeness, quality or exactness of the Information.  Neither USForex, nor any of its providers of information, assume any liability to you, or to any other third party, for the accuracy of the Information or for any errors or omissions therein, nor will USForex or any of its providers of information have any liability for the use, interpretation or implementation of the Information.  

7.            Accuracy of Information on the Website - By providing the Information on this Website, USForex undertakes no obligation to update the Information. Forecasts, opinions or strategies herein are based on assumptions, market conditions and available information at the time of writing and may change without notice. In particular, currency converter rates are updated where possible on a daily basis, but Users should be aware that, for many exchange rates, daily data is subject to change and so the rates listed may be out of date. These rates are a guide only, so visitors to the Website should consult an USForex dealer either by phone or email to obtain the current rates of exchange at any given time. 

8.            No Financial Advice - The Information contained in this Website does not constitute either general or personal financial product advice, and nothing relating to the provision of the information herein shall be construed as creating a fiduciary, financial or other advisory relationship between USForex and the User or any other third party. Any comments or statements made are not a recommendation that a particular course of action is suitable for you and should not be regarded as financial product advice. Before making any investment decision on the basis of any reports or information provided, you must read any relevant disclosure document and make your own investigations regarding the accuracy, reliability and completeness of this information. You should also seek expert professional advice about the offer in light of your particular financial circumstances and particular investment objectives or needs.

9.            No Liability for Delays or Technical Problems - Subject to any conditions and warranties implied by legislation and to the terms of the client agreement you have with us, USForex excludes liability for any delay, interruption or unavailability of the Website. You acknowledge that we operate an online dealing platform that could be subject to technical, or other, problems, the nature and duration of which may be beyond our control. Our Service also involves the use of intermediaries who are outside our control.

10.          Access to the Website - USForex will use all reasonable efforts to provide access to the Website at all reasonable times, but cannot guarantee that such access will never be interrupted as a result of technical or other unforeseen problems. We may, without prior notice, change the Service; stop providing the Service or features of the Service, to you or to Users generally; or create usage limits for the Service.  We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for no reason.  Upon termination for any reason or no reason, you continue to be bound by this Agreement.

11.          Termination of Access to Website - You may terminate your access to the Private Area of the Website at any time by giving us 48 hours written notice by email of your intention to change or terminate your username and password. In the event that you suspect that any person has gained access to your username and password without your authorization, you must contact us immediately at 1-855-855-7292.

12.          Records in the Private Area - You should check the records associated with your online USForex username and password carefully and promptly report to us as soon as you become aware of any payments that you think are errors or are payments that you did not authorise or you think were made by someone else without your permission.

13.          Errors or Mistakes in the Private Area - You must notify us promptly if you become aware that you have made a mistake while booking a transaction online or if you become aware of any delays or mistakes in processing your transactions on the part of USForex. Subject to specific rules applicable to consumers transacting for personal, family or household purposes, as described in the individual client agreement, if your funds are sent to the wrong account as the result of a mistake made by you, and we have acted in accordance with your instructions, we will be under no obligation either to recover the funds or to resend the funds to the correct recipient bank account. You may need to book a new transaction.

14.          Commercial Disclosure – USForex and/or its commercial partners may receive fees for advertising on the Website and in any email newsletters that might be sent to you. USForex and/or Travelex may have a financial interest in the outcome or success of the offers of financial products mentioned in this Website.

15.          Indemnity by You - You agree to defend, indemnify and hold harmless USForex  and Travelex and each of their subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Service, including any data or content transmitted or received by you; (ii) your violation of any term of this Agreement, including without limitation your breach of any of the representations and warranties above; (iii) your violation of any third-party right, including without limitation any right of privacy or intellectual property rights; (iv) your violation of any applicable law, rule or regulation; or (v) any other party’s access and use of the Service with your unique username, password or other appropriate security code.

16.          No Warranty - the service is provided on an “as is” and “as available” basis.  Use of the service is at your own risk.  To the maximum extent permitted by applicable law, the service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.  No advice or information, whether oral or written, obtained by you from USForex or through the service will create any warranty not expressly stated herein.  without limiting the foregoing, USForex, its subsidiaries, its affiliates, and its licensors do not warrant that the content is accurate, reliable or correct; that the service will meet your requirements; that the service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the service is free of viruses or other harmful components.  Any content downloaded or otherwise obtained through the use of the service is downloaded at your own risk and you will be solely responsible for any damage to your computer system or loss of data that results from such download or your use of the service. USForex does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the USForex service or any hyperlinked website or service, and USForex will not be a party to or in any way monitor any transaction between you and third-party providers of products or services.

17.          Limitation of Liability - to the maximum extent permitted by applicable law, in no event shall USForex or Travelex Currency Services Inc. (“Travelex”), nor each of their affiliates, agents, directors, employees, suppliers or licensors be liable for any direct, indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, that result from the use of, or inability to use, this service.  Under no circumstances will USForex or Travelex be responsible for any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the service or your account or the information contained therein to the maximum extent permitted by applicable law, neither USForex or Travelex assume any liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the service; (v) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party; (vi) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the service; and/or (vii) user content or the defamatory, offensive, or illegal conduct of any third party.  in no event shall USForex, Travelex,  or each of their affiliates, agents, directors, employees, suppliers, or licensors be liable to you for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount you paid to USForex hereunder or $100.00, whichever is greater.

This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if USForex has been advised of the possibility of such damage.  The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

Some states do not allow the exclusion of implied warranties or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.  This agreement gives you specific legal rights, and you may also have other rights which vary from state to state.  The disclaimers, exclusions, and limitations of liability under this agreement will not apply to the extent prohibited by applicable law.

The Service is controlled and operated from facilities in the United States.  USForex makes no representations that the Service is appropriate or available for use in other locations.  Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable United States and local laws and regulations, including but not limited to export and import regulations.  You may not use the Service if you are a resident of a country embargoed by the United States, or are a foreign person or entity blocked or denied by the United States government.  Unless otherwise explicitly stated, all materials found on the Service are solely directed to individuals, companies, or other entities located in the United States.

18.          External Links - The Website may contain links to other websites which are not maintained or controlled by USForex or Travelex (“third-party site”). Neither USForex nor Travelex make any representations or warranties whatsoever about any third-party site. The Website provides these links as a convenience only. A link does not imply endorsement of, sponsorship of, or affiliation with the linked site. Neither USForex nor Travelex accept any responsibility for the content or use of any third-party site. If you link to any third-party site, you leave the Website and do so entirely at your own risk, and you understand that this Agreement and the USForex Privacy Policy do not apply to your use of such sites.  You expressly relieve USForex and Travelex from any and all liability arising from your use of any third-party website, service, or content.

19.          Security – We employ secure encryption technology, but cannot guarantee that the Website will always be free of viruses or bugs or that any communication between you and the Website is secure from interception by third parties.  

20.          Alterations to the Website - We reserve the right to alter without notice the content, appearance and Services offered on the Website, provided always that, in the event of any inconsistency, the terms of the client agreement that you enter into with USForex shall prevail.

21.          Privacy - We care about the privacy of our Users.  You understand that by using the Services you consent to the collection, use and disclosure of your personally identifiable information and aggregate data as set forth in our Privacy Policy, and to have your personally identifiable information collected, used, transferred to and processed in the United States. The Privacy Policy on the Website forms part of this agreement.

22.          Governing Law - You agree that: (i) the Service shall be deemed solely based in Delaware; and (ii) the Service shall be deemed a passive one that does not give rise to personal jurisdiction over USForex, either specific or general, in jurisdictions other than Delaware.  This Agreement shall be governed by the internal substantive laws of the State of Delaware, without respect to its conflict of laws principles.  The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.  You agree to submit to the personal jurisdiction of the federal and state courts located in the County of San Francisco in the State of California for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as set forth in the Arbitration provision below.

23.          Arbitration - For any dispute with USForex and/or Travelex, you agree to first contact us at compliance@usforex.com and attempt to resolve the dispute with us informally.  In the unlikely event that USForex has not been able to resolve a dispute it has with you after attempting to do so informally, each party agrees to resolve any claim, dispute, or controversy (excluding any USForex and/or Travelex claims for injunctive or other equitable relief) arising out of or in connection with or relating to this Agreement, or the breach or alleged breach thereof (collectively, “Claims”), by binding arbitration by the American Arbitration Association (“AAA”) under the Commercial Arbitration Rules and Supplementary Procedures for Consumer Related Disputes then in effect for the AAA, except as provided herein.  The arbitration will be conducted in San Francisco, California, unless the parties agree otherwise. Each party will be responsible for paying any AAA filing, administrative and arbitrator fees in accordance with AAA rules.  The award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys’ fees and reasonable costs for expert and other witnesses, and any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.   Nothing in this Section shall prevent either party from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of that party’s data security, Intellectual Property Rights, or other proprietary rights.  All claims must be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, and, unless we agree otherwise, the arbitrator may not consolidate more than one person’s claims.  You agree that, by entering into this agreement, you and USForex are each waiving the right to a trial by jury or to participate in a class action.

24.          Assignment - This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by USForex without restriction.  Any attempted transfer or assignment in violation hereof shall be null and void.

25.          Notification Procedures and Changes to the Agreement - USForex may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by USForex in our sole discretion.  USForex reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt out of certain means of notification as described in this Agreement.  USForex is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us.  USForex may, in its sole discretion, modify or update this Agreement from time to time, and so you should review this page periodically.  When we change the Agreement in a material manner, we will post a notice on the Website. Your continued use of the Service after any such change constitutes your acceptance of the new Terms of Use.  If you do not agree to any of these terms or any future Terms of Use, do not use or access (or continue to access) the Service.

26.          Entire Agreement/Severability - This Agreement, together with any amendments and any additional agreements you may enter into with USForex in connection with the Service, shall constitute the entire agreement between you and USForex concerning the Service.  If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect.

27.          No Waiver - No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and USForex’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

28.          Contact - Please contact us at: compliance@usforex.com with any questions regarding this Agreement.

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The Travelex International Payments service is provided in the U.S by USForex Inc.USForex Money Transfer Services


This Travelex International Payments website contains information obtained from sources believed to be reliable and has been prepared in good faith and with all reasonable care. USForex makes no warranty, express or implied, concerning the suitability, completeness, quality or exactness of the information and models provided in this website.

Neither USForex, its related entities, nor any of its providers of information, have any liability to the user, or any other third party, for the accuracy of the information or models contained in this website, or for any errors or omissions therein, nor will USForex or any of its providers of information have any liability for the use, interpretation or implementation of the information or models contained herein by any person.

Travelex receives 50% of net revenue arising from USForex’s provision of Travelex International Payments services. Net revenue is the revenue arising from foreign exchange margins (or spread) and fees, less all costs incurred in providing the services including but not limited to, administrative costs, compliance costs and sales and marketing costs.

*Restrictions apply. For full Terms & Condtions, refer to our International Payments Price Promise.

**Exchange rates are current at the time of conversion and are subject to change without notice. Exchange rates are indicative only and do not include fees and charges that may apply. Certain foreign currencies are not available under Travelex International Payment service.